PRIVACY POLICY

Last updated: May 17, 2025

1. INTRODUCTION

Welcome to our Privacy Policy. At MedalloBaila, we are committed to protecting the privacy and security of our users' personal information. This policy describes how we collect, use, share, and protect your information when you visit our website and use our services related to dance events, teachers, and academies in Medellín.

Please read this policy carefully to understand our practices regarding your personal data.

2. INFORMATION WE COLLECT

2.1 Information Provided Voluntarily

  • Registration Data: Name, email address, phone number when you create an account or register on our site.
  • Professional Profiles: If you are a teacher or represent an academy, we may collect professional information such as biography, dance specialties, experience, photographs, and videos.
  • Contact Information: Data you provide when communicating with us through contact forms, email, or chat.
  • User-Generated Content: Comments, ratings, reviews, and other information you share on our site.

2.2 Information Collected Automatically

  • Usage Data: Information about how you interact with our site, including pages visited, time spent, and browsing patterns.
  • Device Information: Device type, operating system, browser type, device identifiers, and IP address.
  • Location Data: General geographic location based on your IP address to personalize content related to dance events in your area.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance user experience, analyze trends, administer the site, and collect demographic information about our user base. For more information, please refer to our [Cookies Policy].

3. HOW WE USE YOUR INFORMATION

We use the collected information to:

  • Provide, maintain, and improve our services.
  • Create and manage your account on our site.
  • Process and complete transactions.
  • Send administrative information, such as confirmations, technical updates, security alerts, and support messages.
  • Respond to your comments, questions, and requests.
  • Communicate with you about products, services, offers, dance events, and news that we believe may be of interest to you.
  • Personalize your experience on our site according to your preferences and previous interactions.
  • Monitor and analyze trends, usage, and activities related to our services.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • Comply with our legal obligations.

4. SHARING INFORMATION

We may share the personal information we collect in the following circumstances:

4.1 With Your Consent

  • We will share your personal information when you have given us consent to do so, for example, when you want your profile as a teacher or academy to be visible to the public.

4.2 With Service Providers

  • We work with third parties that help us operate, improve, and promote our services, such as web hosting providers, analytics services, payment processors, and email marketing services. These providers have limited access to your personal information to perform these tasks on our behalf and are contractually obligated not to disclose or use it for other purposes.

4.3 For Legal Reasons

  • We may share information if we believe in good faith that disclosure is necessary to: Comply with applicable laws, regulations, legal processes, or governmental requests. Protect the rights, property, or safety of MedalloBaila, our users, or others. Detect, prevent, or address fraud, security, or technical issues.

4.4 In Case of Business Transfer

  • If [YOUR SITE NAME] is involved in a merger, acquisition, sale of assets, or insolvency proceedings, your personal information may be sold or transferred as part of that transaction. We will notify you of any change in ownership or the use of your personal information.

5. DATA STORAGE AND SECURITY

We implement technical, administrative, and physical security measures designed to protect the personal information we collect:

  • We use SSL encryption to protect data transmission.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information.
  • We limit access to personal information to authorized employees who need to know that information to operate, develop, or improve our service.
  • We retain your personal information only for as long as necessary for the purposes set out in this policy unless a longer retention period is required or permitted by law.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Rectification: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information in certain circumstances.
  • Restriction: You can request that we limit the processing of your personal information.
  • Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal information under certain circumstances.
  • Withdrawal of Consent: If we have obtained your consent to process your personal information, you can withdraw it at any time.

To exercise any of these rights, please contact us at harlengiraldo@gmail.com.

7. INFORMATION ABOUT MINORS

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children under 18. If we discover that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information as soon as possible.

8. LINKS TO OTHER WEBSITES

Our site may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. CHANGES TO THIS POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. CONTACT

If you have questions or concerns about this Privacy Policy, please contact us:

  • By email: harlengiraldo@gmail.com
  • By phone: ‪+57 315 0530224‬

11. LEGAL COMPLIANCE

11.1 Personal Data Protection Law (Law 1581 of 2012 - Colombia)

This policy complies with the Statutory Law 1581 of 2012 and Regulatory Decree 1377 of 2013 of Colombia, which establish general provisions for the protection of personal data.

11.2 Data Protection Authority

If you feel that we have not satisfactorily addressed your concerns, you have the right to file a complaint with the Superintendence of Industry and Commerce of Colombia (SIC), the data protection authority in Colombia.